Absolutely. Birlikflex’s core competitive advantage lies in its innovation and advanced engineering capabilities. Thanks to our robust R&D infrastructure, we develop unique projects—unparalleled anywhere in the world—that are not only tailored to current market needs but can also be fully integrated into our business partners’ specific production capacities and lines.

Yes, the more than 200 machines we have manufactured to date have been successfully commissioned in 32 different countries and continue to operate without interruption. Our installation and commissioning processes are flexible, tailored to the project scope and customer requirements. Our machines can be easily commissioned with the help of the comprehensive user manuals we provide and the remote technical guidance from our engineers. If requested by our business partners, our team of expert engineers travels to any location worldwide to provide on-site installation services.

All machines manufactured by Birlikflex come with a standard 1-year warranty against manufacturing and assembly defects. Parts subject to normal wear and tear, as well as user errors resulting from failure to follow the user manual, are excluded from the warranty.

When a fault is reported, our after-sales support team analyzes the situation as quickly as possible and first provides remote technical support. If the issue cannot be resolved remotely, an on-site intervention by our technical team is scheduled for the earliest possible date based on the mutual availability of both the customer and our company. The same process applies to international requests; however, response times may vary due to procedures such as visa, travel, and accommodation arrangements.

Since each customer’s production needs are different and our machines can be customized with specific specifications or optional features based on the project’s requirements, there is no fixed lead time. The scope of the order and the selected equipment directly affect the delivery time. For this reason, during the quotation phase, we first carefully listen to your requests and analyze your process. We then determine the most appropriate machine configuration for your facility and provide you with a clear, project-specific delivery timeline along with our official quotation.

Yes. The machines we manufacture can be designed and produced to be compatible with the other machines currently in use at your facility and with your existing production line. During the design phase, our team of experts reviews your existing mechanical infrastructure and production process to ensure that our new machine integrates seamlessly with the other equipment on your line.